Benefits Of Managed IT Services
Do you spend a number of hours troubleshooting your IT issues? This is an issue that keeps many businesses owners up at night. The answer to this question should be no, but the truth is that business owners are faced with this dilemma today more than ever. Why? Well, if your company has grown or changed during the pandemic (like most have), you already have a lot on the go. With the added stress of having to set up mobile employees and expand your cyber security network, there are a lot of things that can go wrong.
That’s why MSP’s exist, to help businesses with managed services! Managed services allow you to focus on running your business rather than worrying about IT issues.
So what are the Key benefits?
Up-To-Date Security Standards: With cyber security changing so much every year it’s important to have the right cyber and physical security for your business. With MSP’s security is paramount and they will provide you with affordable and secure options so you can continue what you do best.
Cloud Services: Moving your employee’s services to the cloud both reduces security risks and increases productivity.
IT Auditing/Planning: MSP’s help clients plan for future success. From auditing their current situation to helping them with an actionable roadmap of what needs improvement and how best to invest both time and money into making it happen; there’s no project too big or small.
Less Downtime: Reduce downtime due to IT systems failures and leverage new business opportunities with infrastructure solutions tailored to help your business grow.
Increase Productivity: Employees are more productive when they have access to the applications and resources their job requires. Automating routine processes can free up valuable time so your business doesn’t miss out on increased revenue due in part from an increase of efficient workflow.
Data Security: MSP’s offer data protection solutions are designed to reduce risks and accelerate the recuperation process. Beyond this MSP’s offer a variety of hardware, software & services so you can feel confident about your sensitive information’s safety.
Cost Savings: Compared to an in-house IT manager which has an average cost of $86,838 you can often cut this cost into a fraction by utilizing an MSP.
Remote and In-Person Support: Instead of having to do everything yourself, MSP’s alleviate IT issues either remotely or in person. Some MSP’s even offer 24/7 support so if an issue arises outside of regular hours you will be covered.
What Pricing Models Do MSP’s Follow?
Overall, this question varies depending on what MSP you ask and the service that is desired. Below, I broke it down into 6 different categories that you will likely see.
1. Per Device: The customer is charged per device, depending on what that device is it could influence the cost. Etc., a server is more money to manage than a desktop or printer. This is a popular method as the customer is charged a flat fee with very few surprises in pricing.
2. Per User: Similar to per-device pricing, the per-user pricing model involves a flat fee per user a month that covers all the devices used for that person.
3. Monitoring Only: This type of pricing involves a monitor-only service that alerts you of various things such as operating system patches, antivirus, malware removal, disc optimization, and more. With this type of MSP service, often remediation is done remotely.
4. Tiered Pricing: The tiered pricing model is generally the most favorable among MSP’s. This is because it allows customers to choose a level of service that best suits them. Etc., a basic package may include antivirus and remote support as well as patch management. While if you upgrade to a standard package you may get on-site visits and SaaS with back-up protection.
5. A La Carte Pricing Model: With an A La Carte model an MSP sells certain packages that tailor to exactly what the customer needs.
6. All-In Pricing: Is based off a flat fee that includes all remote support, on-site support, and security.